Call me an advertising nerd, but I thought this looked like a fresh new media planning tactic.

So I got my usual coffee and croissant at the coffee cart/street vendor guy this morning, except that the bag that he handed over to me was different from the other days. Instead of a plain brown paper back, I received a shiny blue one with Continental Airlines creative on it.

Best Buy told Hank Gerbus that they would destroy his old hard drive and replace it with a new one, after he brought it in to be repaired. Then apparently it was sold at a flea market, all his personal information with it. This is a huge PR issue for the electronics chain in my opinion.

Banks generally appreciate your business. Well, not Netbank. They seem to think that it's okay to treat a customer (one that has been with them for 4 years) like dirt.

I can say that I know what the function of the "I'm feeling lucky" button on Google's homepage is, and that's more than most people. It seems like there are a lot of people who know that it exists, seeing as how it's one of the most prominent objects on the world's most popular search engine, but don't know quite what it does.

I watched my first episode of ABC's Lost today, yes, my first episode ever. Do I have to say it again?

After writing this post about citizen journalism, it would be hypocritical of me to endure a horror story about air travel and not write about it. However, I'm not going to disclose the name of the airline to protect the guilty because I sincerely have no idea whose fault it was and if it was preventable.

I was listening today to a November episode of Across the Sound (I believe it was episode #9), a podcast about PR, marketing and media done by Joseph Jaffe and Steve Rubel (who has recently left the podcast and is being replaced by Steve Hall, editor of Adrants).

Here's a post by Charlene Li providing some great insight on Verizon's Superpages.com's upcoming "Pay-For-Call" (PFC) service. She outlines three features of the service, which I think are interesting: